Course description

We’re excited to roll out a new training module to help cashiers and crew members master Payment Types and Online Ordering in Plum POS. 

This course is designed to ensure smooth management of online orders, tips, discounts, and gift cards, enhancing efficiency and customer satisfaction.

What You'll Learn:

Online Ordering:

How to view online orders

Managing online order status for seamless operations

Tips and Discounts:

Editing credit card tips and entering tips in Plum POS

Applying discounts 

Gift Card Management:

Activating new gift cards

Adding value to existing gift cards

Checking gift card balances and viewing gift card history

Closing checks using gift cards

Why Attend?

This training will provide the knowledge and tools needed to efficiently handle payment types and online orders, ensuring excellent customer service and operational accuracy.

What will i learn?

Frequently asked question